We had a pleasant stay at Hotel Residence am Hauptbahnhof. The reception staff were very kind and friendly, which made the check-in and overall experience very welcoming. The breakfast was also great with a good variety and quality. However, one thing to keep in mind is that to reach the first floor and the elevator, you need to climb a set of stairs, which might be inconvenient for guests with heavy luggage or mobility issues.
Overall, a good experience, especially thanks to the warm hospitality.
Poderia colocar tudo negativo exceto da localização.
Hotel que não recomendo para ninguém. Quero esquecer lo. Tanto que fiz a reserva para três noite e não foi possível ficar dez minutos no quarto com tamanha nojeira observada. Pedi cancelamento que não me reembolsaram (terei que buscar meus direitos) e ainda bem que tive a capacidade de buscar outro hotel a noite e sorte de está em cidade Gde.
Sobre a 訂房網站.com hotel ainda não me deu o feedbacks sobre o ocorrido.
匿名用戶
獨自出遊
雙人房
入住於2024年11月
4.2
很好
評價於:2025年02月25日
Es war schön in diesem Hotel zu übernachten, halt nur, dass Licht im Zimmer zu dunkel war
匿名用戶
獨自出遊
單人房
入住於2024年12月
1.0
評價於:2024年12月10日
The room was ok but the surrounding leading to the room was unkempt. Didn't feel safe staying there. Had to book another place immediately that night.
Qinyuanchunxiao
獨自出遊
雙人房
入住於2025年06月
2.2
評價於:2025年07月03日
環境:周邊環境不大好,交通便利
訪客用戶
家庭出遊
雙人房
入住於2023年10月
1.0
評價於:2023年11月13日
NEVER NEVER STAY HERE! the hotel is awful, old, dirty, after finding a COCKROACH in the room, we aligned with the reception and hotel manager Noori booking cancellation and 100% refund due to absolutely unsatisfactory HYGINE conditions and moved to another hotel. But then, when we already left the city, the hotel refused to return the money!! the Staff is lying and deceiving you, there is zero service you will find. The district is also AWFUL, with homeless people sleeping on the street around the hotel. very long stairs you have to climb with your luggage to reach an elevator and get to your room. STAY AWAY from this rubbish heap and find a better place to stay!!!!
Die Location ist sehr zentral nahe des Hauptbahnhofs, preislich unschlagbar. Man ist schnell mit den öffentlichen Verkehrsmitteln in Hamburg unterwegs. Könnten es auf jeden Fall weiterempfehlen.
We had a pleasant stay at Hotel Residence am Hauptbahnhof. The reception staff were very kind and friendly, which made the check-in and overall experience very welcoming. The breakfast was also great with a good variety and quality. However, one thing to keep in mind is that to reach the first floor and the elevator, you need to climb a set of stairs, which might be inconvenient for guests with heavy luggage or mobility issues.
Overall, a good experience, especially thanks to the warm hospitality.
Poderia colocar tudo negativo exceto da localização.
Hotel que não recomendo para ninguém. Quero esquecer lo. Tanto que fiz a reserva para três noite e não foi possível ficar dez minutos no quarto com tamanha nojeira observada. Pedi cancelamento que não me reembolsaram (terei que buscar meus direitos) e ainda bem que tive a capacidade de buscar outro hotel a noite e sorte de está em cidade Gde.
Sobre a 訂房網站.com hotel ainda não me deu o feedbacks sobre o ocorrido.
匿名用戶
獨自出遊 雙人房
入住於2024年11月
4.2
很好
評價於:2025年02月25日
Es war schön in diesem Hotel zu übernachten, halt nur, dass Licht im Zimmer zu dunkel war
匿名用戶
獨自出遊 單人房
入住於2024年12月
1.0
評價於:2024年12月10日
The room was ok but the surrounding leading to the room was unkempt. Didn't feel safe staying there. Had to book another place immediately that night.
Qinyuanchunxiao
獨自出遊 雙人房
入住於2025年06月
2.2
評價於:2025年07月03日
環境:周邊環境不大好,交通便利
訪客用戶
家庭出遊 雙人房
入住於2023年10月
1.0
評價於:2023年11月13日
NEVER NEVER STAY HERE! the hotel is awful, old, dirty, after finding a COCKROACH in the room, we aligned with the reception and hotel manager Noori booking cancellation and 100% refund due to absolutely unsatisfactory HYGINE conditions and moved to another hotel. But then, when we already left the city, the hotel refused to return the money!! the Staff is lying and deceiving you, there is zero service you will find. The district is also AWFUL, with homeless people sleeping on the street around the hotel. very long stairs you have to climb with your luggage to reach an elevator and get to your room. STAY AWAY from this rubbish heap and find a better place to stay!!!!
Die Location ist sehr zentral nahe des Hauptbahnhofs, preislich unschlagbar. Man ist schnell mit den öffentlichen Verkehrsmitteln in Hamburg unterwegs. Könnten es auf jeden Fall weiterempfehlen.
訪客用戶
家庭出遊
雙人房
入住於2025年05月
0683****
家庭出遊
四人房
入住於2024年10月
訪客用戶
夫妻/情侶出遊
雙人房
入住於2025年03月
匿名用戶
獨自出遊
雙人房
入住於2024年11月
匿名用戶
獨自出遊
單人房
入住於2024年12月
Qinyuanchunxiao
獨自出遊
雙人房
入住於2025年06月
訪客用戶
家庭出遊
雙人房
入住於2023年10月
110137****
商務出差
雙人房
入住於2023年03月
訪客用戶
好友出遊
雙人房
入住於2024年01月
訪客用戶
好友出遊
安靜位置的雙人房
入住於2023年07月
訪客用戶
家庭出遊 雙人房
入住於2025年05月
0683****
家庭出遊 四人房
入住於2024年10月
訪客用戶
夫妻/情侶出遊 雙人房
入住於2025年03月
匿名用戶
獨自出遊 雙人房
入住於2024年11月
匿名用戶
獨自出遊 單人房
入住於2024年12月
Qinyuanchunxiao
獨自出遊 雙人房
入住於2025年06月
訪客用戶
家庭出遊 雙人房
入住於2023年10月
110137****
商務出差 雙人房
入住於2023年03月
訪客用戶
好友出遊 雙人房
入住於2024年01月
訪客用戶
好友出遊 安靜位置的雙人房
入住於2023年07月